In alignment with our commitment to transparency and integrity, we want to clearly disclose that product prices and descriptions may vary on the websites of our retail partners.
We encourage you to visit the retailer's site directly for the most current images, products, prices, and descriptions.
It's important to us that you're informed Zeppy may receive compensation for some listings featured on our site.
Additionally, we want to be upfront about our use of affiliate links; our affiliations, including but not limited to the eBay Partner Network, support our mission to provide valuable content and offerings to you.
If you have any problems with payment please contact us immediately so we can try to resolve the issue.
Gift Aided Items
This item is being sold under the Retail Gift Aid scheme which enables us to increase the value of donations by 25%. Mary Stevens Hospice Trading Ltd is acting as an agent selling this item on behalf of the Gift Aid Donor.
Postage
All items are posted within 2 working days of cleared payment via Royal Mail or Evri unless another service is requested. The chosen courier is subject to change as sometimes parcels can go over the weight/size limit once packed. Combined postage available for multiple items if we are able to do so, please request a combined postage quote before paying the invoice. Please contact us as soon as possible if you have any problems and we will do our best to resolve the issue.
Items are available to collect in person from Halesowen, Monday – Friday 8:30am – 4pm, providing payment has cleared.
If you wish your item to be posted using a ‘tracked’ or ‘signed for’ delivery service, please specify before paying the invoice and the postage cost will be adjusted accordingly.
Please be aware items brought on a Friday will not be posted until Monday, excluding Bank Holidays!
Refunds
If you are not totally satisfied with your order, please do not hesitate to contact us! We will do our upmost to resolve any query or issue with an item at the earliest convenience.
Please note any item that states it is ‘UNTESTED’ or ‘HAS NOT BEEN TESTED’ will not be eligible for a refund.
Contact us
We operate Monday-Friday 8:30am-4pm (excluding Bank Holidays). As a charity supporting Mary Stevens Hospice we have a number of volunteers who help us and we try to do our upmost to research thoroughly but sometimes things escape us so if you are not happy please contact us. All our items are used unless stated if new.
As a charity we do our upmost to be environmentally friendly so we use recycled packaging as much as we can
Thank you for looking, please see our other listings.
Disclaimer: Prices and descriptions maybe different on retailers sites, please check the retailers website for the latest images / products / prices and descriptions. Zeppy maybe compensated for some of these listings.
When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
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